What Are You Doing to Retain Employee Knowledge?
PHOTO: Yasin ArıbuÄa | unsplash I once worked with a company that would say farewell to long-serving employees by publishing an exit interview with them in the company magazine. People would say, "Gosh, I never realized Sally knew all about X, I wish Iâd asked her about it before she went." We came to call these interviews "knowledge obituaries." You pay good money to hire people with experience, expertise and the right qualifications. Yet sometimes the diligence that goes into valuing a new hireâs knowledge is missing when it comes to retaining that knowledge, particularly w...
Source: cmswire.com