Lincoln Tops J.D. Power Sales Satisfaction Index
Lincoln Tops J.D. Power Sales Satisfaction Index Photo: Lincoln Lincoln Motor Company gained five spots to take the No. 1 overall position for luxury auto brands in the J.D. Power 2020 U.S. Sales Satisfaction Index Study. Lincoln ranked sixth overall in 2019 but gained eight points year-over-year to overtake brands like Porsche, Mercedes-Benz, and Lexus. The increase comes from Lincoln’s increasing emphasis on the customer experience. A major point of focus for the brand this past year was the launch of the Effortless Sales Experience, which includes virtual walkarounds of select vehicles a...
Source: thenewswheel.com