Some Epic Pass holders say they did not receive refunds under this season's Epic Coverage plan
An Epic Pass is pictured Nov. 17 with Vail Mountain in the background. In April 2020, Vail Resorts announced Epic Coverage, which was meant to refund passholders if resorts closed due to COVID-19 or customers had certain personal events that prevented skiing. Some passholders say they have not been issued refunds. Photo by John LaConte / Vail Daily As the ski season comes to a close, some Epic Pass holders are complaining that they still haven’t received refunds that they’re due. Last spring, Vail Resorts announced that it would provide free Epic Coverage on its 2020-21 passes, providing ...
Source: vaildaily.com