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Brilliant Agency acquires London agency as part of plans to open new office prolificnorth.co.uk - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from prolificnorth.co.uk Daily Mail and Mail on Sunday newspapers.
By George Nott2021-07-30T00:18:00+01:00 Online feedback allows for legitimate complaint, fishing for freebies, and outright trolling. How do you differentiate between them? And what’s the best way to respond? At 2am one night a few months ago, a former customer of online butcher Wild & Game posted a rant about the company on Facebook. The brand’s pies were “dire”, she told her followers, warning them off the company’s “unpleasant” products. The late-night poster didn’t have a genuine grievance but was instead “fishing for a freebie”, says Luke Angus, e-commerce director for Wild & Game. As unfair as it may seem, it’s far from an isolated incident. While social media can be a powerful promotional tool, it also exposes brands to instantaneous negative feedback – and, in the worst cases, trolling. ....
Freedom Day: Creative and digital industry figures react to restrictions easing Prolific North prolificnorth.co.uk - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from prolificnorth.co.uk Daily Mail and Mail on Sunday newspapers.