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In an era marked by digital transformation and escalating demands for sustainability and corporate social responsibility (CSR), the hospitality industry faces a pivotal opportunity to redefine its operational and strategic frameworks. This thought leadership paper articulates a comprehensive vision for the integration of advanced technologies—including network upgrades, system integration, intelligent technologies, electric vehicles (EVs), autonomous vehicles (AVs), and the transition to cloud and Software as a Service (SaaS) computing—to bolster Environmental, Social, and Governance (ESG)...

The COVID-19 pandemic has brought the importance of sustainability into sharp focus, as people around the world have become acutely aware of the interconnectedness of our planet and the need for a more resilient and sustainable future.