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Lotteria's price hike draws customer complaints

Lotteria's online server shuts down due to heavy internet traffic Posted : 2021-04-23 16:10 By Kim Jae-heun Lotte Group's fast food restaurant chain Lotteria suffered an internet server shutdown from 7 p.m. to midnight, April 19, preventing customers nationwide from ordering food online. Customers couldn't place orders through food delivery services Baedal Minjok, Yogiyo or Coupang Eats for five hours during the shutdown. Lotte GRS, the network operator of Lotteria, said it would provide compensation but that this would take some time. "We are currently seeking to arrange compensation acco...

Lotte's food business in Vietnam slumps Posted : 2021-04-18 16:48 By Kim Jae-heun Lotte GRS said its food and retail business in Vietnam is facing problems due to a halt in facility construction and delays in the import of equipment due to the COVID-19 pandemic. "It is true that Lotte GRS is leaving the Indonesian market but we are continuing with our franchise and food retail businesses in Vietnam," a Lotte GRS official said. Lotte GRS has established Lotte F&G Vietnam together with Lotte Foods last year. The retail company's second overseas corporation in Vietnam is an affiliate of Lotte...