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Residents who live in a community near Boynton Beach, who have experienced issues having their mail delivered for months, received some good news a day after a WPTV story aired.
Complaints about inconsistent delivery increased in recent months in the Brainerd lakes area, especially with the shortage of workers to cover any open routes.
Bundled against the 30 degree below windchill, people arrived at the Brainerd Post Office Friday, Dec. 23, hoping to collect things they had ordered to be delivered before Christmas.
Complaints about inconsistent delivery increased in recent months in the Brainerd lakes area, especially with the shortage of workers to cover any open routes.
Emperado said the resulting problems are varied. For example, his father sent his life insurance payment very early, on Jan. 1. But the payment became stuck in a sorting center, and is now two weeks late. The family called for answers, but didn't receive any help. So Emperado's wife drove 20 minutes to the post office in Lincolnwood to receive help in person. "We we’re told previously though that if there’s no carrier, that they’re on vacation, not there, you’re just not going to get anything," he said. Emperado said Thursday, after about a month, a carrier brought the family 37 pi...