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BBC News Published image captionA Scrooge character who gave one youngster nightmares has been consigned to Christmas Past The events firm behind a "shambolic" drive-through Christmas grotto has changed its name after a campaign group said it was exploring legal action. The festive display in the grounds of Taverham Hall, near Norwich, opened on Friday to complaints about traffic chaos and "creepy" performers. Campaign group #WeMakeEvents said it was "exploring legal options" after its name was associated with the event. Grotto organiser We Make Events has now changed its name to WME Norfolk....

Meanwhile, on social media, some revellers have praised the event.  Bonnie Askew said: "We’ve been tonight and it was much better then we expected, from start to finish it was an hour, no scary people and Father Christmas was good. We had two very happy granddaughters. "Don’t listen to the negative comments, tonight was definitely better then what most people have said they must have changed a few things to make it better." However, Simon Littleboy, landlord of The Ringland Swan bar and restaurant, said 'ridiculous' traffic from the event had caused five tables to cancel on Friday nig...

Mocked drive-through Santa's grotto now 'magical' Published image copyrightLouise Purdy image captionA Scrooge character who gave one youngster nightmares has been deemed to be an unsuitable sight for little children Organisers of a drive-through Santa's grotto described as "shambolic" have blamed "teething problems" and insisted that improvements have been made. The event in the grounds of Taverham Hall, near Norwich, opened on Friday. Later that day, the event's Facebook page contained complaints about traffic chaos and "creepy" performers. But Ollie George, from organisers We Make Events, ...

He claimed feedback from customers attending on Saturday night had been more positive after improvements were also made to the experience, which is billed as a way to experience a visit to see Santa while social distancing. “There was also a large amount of feedback around the Scrooge character being too frightening for very young children," he said.  “Working with the creative team, we have adjusted the route and removed the Scrooge-style character after the first evening.” Some characters prompted visitors to compared the event more to Halloween than Christmas. - Credit: Jenny Yaxley...

Santa's drive-thru grotto at Taverham Hall. - Credit: Submitted Organisers of the drive-thru Santa’s grotto that sparked complaints from visitors are being threatened with legal action over its name.  Campaign group We Make Events has moved to distance itself from the beleaguered festive event in the grounds of Taverham Hall, just outside Norwich. The attraction, which opened on Friday night promising a socially distanced way to see Santa, has been subject to a barrage of complaints. It was branded ‘shambolic’ by some visitors who faced hours in queuing traffic and were unhappy about t...