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/PRNewswire/ -- With the rising demand for effective content delivery brought on by increased internet traffic, video streaming, edge computing, mobile...
We sit down with Sendhil Kumar, Co-founder and Chief Operating Officer at Techurate Systems , Technology & Science News, Times Now
<ul> <li> <i>91% (92% in APAC) of organizations agree better EX will directly affect their net profit; 92% say the same about CX</i> </li> <li> <i>56% (51% in APAC) of CEOs strongly agree that aligning CX and EX strategies maximizes their impact on business growth</i> </li> <li> <i>95% (96% in APAC) of organizations see cloud enablement as vital in enabling EX and CX outcomes </i> </li> <li> <i>Top-performing organizations are twice as likely as underperformers to already be ...
NTT Ltd., a leading IT infrastructure and services company, has today launched its 2023 Global Customer Experience Report, which reveals that customer experience (CX) remains a top C-suite priority, with 95% of organizations now having a named C-suite executive responsible for this business area.
Investment in Employee Experience, Cloud and AI Drives Improved Customer Experience, New NTT Report Shows