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Staff rob nabors which was released on friday, concluded that the va suffers from a corrosive management culture and the department must be restructured and reformed. can mcdonald oversee the broad changes necessary for an organization in crisis? paul rye krost told the new york times, mcdonald not a name on anyone's radar and his branding background may prove helpful because there are few organizations in america with a worse reputation towards customers than the va right now. joining me now is political editor and white house correspondent at the huffington post, sam stein and former democra...

Resigned and that did not come as a big surprise to anybody. the first thing is the replacement and interim sloan gibson. good idea? good man? good future there? >> somebody needed to move in. the position quickly. sloan has not been at the department very long, but i think he is -- sloan is a good man and he will at least in the interim period start the process that needs to be done. there is a lot of confidence that needs to be restored in the department of veterans affairs and i think he can get that started and i talked to him after the president made the announcement and he would transfer...

Joining me now, member of the house veterans affairs committee. what is your reaction to the resignation, forced resignation of secretary shinseki. >> i think it's long overdue. the president was reluctant to accept the resignation with all of the problems with the scandal, i believe at the va and throughout other agencies there's a culture of nonaccountability and i think it's instructive that it was a -- that the president actually gave mr. shinseki a ver balance presidential medal of honor. there's pretty strong solutions that we need to implement immediately to fix this problem. >> would o...

Shinseki has been in charge for six years. over the six years, the wait lists have been -- just become horrific. the worst ever. over the six years, we now find out there's secret lists where vets that have served this country were shoved to the side, delayed care, denied care, perhaps died because of that. all of the time when funding for the v.a. went up 70%, 75% over the past six years. went up 70%, 75% during the bush years. this is not a funding issue. this is a management issue. who else do yo go to if shinseki was there for six years? >> it's not like the situation has stayed the same s...

Is only one of a lot of bureaucratic messes that have really dogged this presidency. you have to consider the disastrous rollout of health care reform which is the president's signature legislative achievement. there was controversy at the internal revenue service. controversy on national security surveillance. all of these taken together raise the question of whether this is a government problem or whether it's a problem of management for the obama administration and in particular the president, himself. has the bureaucracy actually beaten the boss? there seems to be a management issue and as...