By next week, refund airfares for bookings during lockdown: Govt to travel aggregators
The Indian government has instructed online travel platforms to process all pending fare refunds from the pandemic lockdown period by next week. The government has set a deadline for travel aggregators to return fares to customers who booked tickets during the lockdown period, and follow-up actions will be taken to ensure compliance. The Central Consumer Protection Authority has issued notices to several online travel platforms and travel agencies, and an investigation is ongoing into non-compliance and irregularities. Additionally, the government is cracking down on dark patterns on travel we...