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Zimele Technologies, Sinch Solutions – helping southern African utilities reinvent their customer experience

Utilities in SA and Botswana are moving to reinvent their customer experience with the help of Sinch partner Zimele Technologies and SAP. ....

South Africa , Botswana General , Ryan Miller , Bongani Mgayi , Nicholas Kitsi , Marc Emert , Constance Sibanda , Service Cloud , Customer Service , Botswana Power Corporation , Botswana Water Utilities Corporation , Senior Sales , Account Manager Africa , Zimele Technologies , Sinch Contact Pro , Executive Head , Customer Experience Manager , Finch Solutions , Customer Experience , Ryan Miller , Constance Sibanda , Nicholas Kitsi , Bongani Mgayi , Marc Emert , Ap Service Cloud ,

Smart partnerships key to next-generation customer experience

Customer experience must be driven by the right partner ecosystem and underpinned by AI to deliver real business value, says Sinch. ....

South Africa , South African , Ryan Miller , Sinch Chatlayer , Marc Emert , Worldwide Communications Cpaa , Service Cloud , Sinch Contact Centre , Senior Sales Lead , Sales Leader , Customer Experience , Worldwide Communications Platform Asa Service , Magic Quadrant , Enterprise Conversational , Experience Partner Director , Sinch Contact Pro , Customer Experience , Partner Ecosystem , Ryan Miller , Marc Emert , Sinch Chatlayer , Sinch Contact Centre , Michael Ovens ,