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welcome to the show. i am susan sikora. as technology expands medical treatments, the doctors physical exam or bedside medicine take as back seat. the ease of ordering scans often chills the doctor- patient relationship. changing that is the mission of a doctor whose program at stanford university school of medicine teaches doctor to nurture the human bond with patients through more thoughtful bedside manners. his book remains on the best seller book and in the u.s. times and u.s.a. today. thank you for being here. thank you for having me. you are tackling an issue a lot of patients are aware of. you go to the doctor. they may be competent, all the t s are crossed and the i s are dotted, but you are not feeling any warm front there. yes. i think the image of the patient and the computer has become come innocent. the ipatient is getting wonderful care all across america, but the patient is wondering, where is everyone, when will they come talk to me and explain wh ....