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World of work is fast shifting to hybrid models

The Competition Commission has released the provisional recommendations from its Online Platforms Market Inquiry, which are likely to have a significant impact on SA s largest online players. ....

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IT workers face greater stress from remote issues

With in-person IT support now relatively rare, tech workers are under increasing pressure to support end-users and end-point devices remotely and they need better overall support and tools to do that. ....

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65% of IT Help Desk Teams in the U.S. Report Unsustainable

Splashtop’s State of Remote Support Market Trends Report reveals that organizations are challenged with maintaining IT support goals, hiring, retention and. ....

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, released today, that has come at a cost as 65% of IT help desk teams throughout the U.S are reporting an increase in the number of team members reporting unsustainable levels of stress.

Compounding issues, 94% of respondents say that their help desk function has been impacted by hiring challenges, retention issues, and/or skill shortages over the past 12 months. As a result, 67% report challenges with maintaining IT support goals. ....

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