Page 4 - Mark Innes News Today : Breaking News, Live Updates & Top Stories | Vimarsana

THE Scottish Government’s continued belief in face coverings as a primary mitigation against Covid-19 baffles me. There is simply no evidence…

RUGBY: Flying the flag for Phuket last Saturday (Feb 19), the Vagabonds took on Chiang Mai Cobras at the Chang Mai University campus ground in a thoroughly absorbing encounter that resulted in a tense

Heartbroken dad pays tribute to 'happy-go-lucky' son, 25, who took his own life in hostel Damon Hakin left the UK to travel the world but he struggled with mental health issues. According to his mum Damon was a 'ticking time bomb' and had a 'dark side' to his personality Updated Damon took his own life his own life while travelling in Australia (Image: MEN Media) The Daily Star's FREE newsletter is spectacular! Sign up today for the best stories straight to your inboxInvalid EmailSomething went wrong, please try again later. Sign up today! When you subscribe we will use the information you pr...

Optus strikes three year Google Cloud contact centre AI deal Optus strikes three year Google Cloud contact centre AI deal First telco in A/NZ to use CCAI for customer support services Credit: Photo 43950693 © Tktktk - Dreamstime.com Optus has become the first telco in A/NZ to use Google Cloud’s Contact Center AI (CCAI) solution. As part of a three-year strategic partnership, Optus will use CCAI to help streamline its customer support, removing barriers such as complicated phone menus and complex routing.  Optus’ digital self-service tools handle 84 per cent of al...

Optus has reached a three-year strategic partnership with Google Cloud to enhance its call centres with the Contact Center AI (CCAI) solution.