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Employee benefits solutions provider Reliance Matrix has integrated its new “Text Back” technology into its claim experience services

Reliance Standard Expands Integrated Customer Experience and Technology Solutions With Matrix to Include Voluntary Supplemental Health Products - Vimarsana News

Reliance Standard Expands Integrated Customer Experience and Technology Solutions With Matrix to Include Voluntary Supplemental Health Products

Posted on 288 Reliance Standard Life Insurance Company (Reliance Standard) announced today it has expanded its customer experience, supported by Matrix Absence Management’s technology and service platform, to include voluntary supplemental health products, including Accident, Critical Illness and Hospital insurance. “The employee experience is how we distinguish ourselves as an enterprise,” said Mark Marsters, president of Matrix and chief operating officer, group benefits, for Reliance Standard. “We see it every day. Wheth...