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High-Income Shoppers Likeliest to Abandon Carts Online

High-income shoppers are the most likely to abandon their online shopping carts, contrary to what one might expect. ....

Bobby Ghoshal , Matthew Berk , Preferred Payment Availability Can Reduce Cart , Bean Box ,

Consumers Dissatisfied by Small Merchants' Digital Presences

Consumers want the most seamless, convenient purchasing experience, and in the U.S., they’re not getting that at mom-and-pop shops. ....

United States , Matthew Berk , Karen Webster , Visa Acceptance Solutions , Digital Shopping Index , Online Features Driving Consumers , Shop With Brands , Bean Box ,

VIP Subscribers Demand Transparency at the Point of Checkout

Retail subscription merchant’s highest-value customers demand constant updates on their purchase progress, PYMNTS Intelligence reveals. ....

Matthew Berk , Subscription Models , Online Features Driving Consumers , Shop With Brands , Bean Box ,

Half of Online Shoppers Demand Easy Checkout Experiences

As eCommerce merchants aim to drive engagement, PYMNTS Intelligence finds that easy checkout is a key draw for a wide swath of shoppers. ....

Sean Knotts , Matthew Berk , Online Features Driving Consumers , Shop With Brands , Bean Box ,