High-Income Shoppers Likeliest to Abandon Carts Online
High-income shoppers are the most likely to abandon their online shopping carts, contrary to what one might expect.
Source: pymnts.com
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Consumers Dissatisfied by Small Merchants' Digital Presences
Consumers want the most seamless, convenient purchasing experience, and in the U.S., they’re not getting that at mom-and-pop shops.
Source: pymnts.com
VIP Subscribers Demand Transparency at the Point of Checkout
Retail subscription merchant’s highest-value customers demand constant updates on their purchase progress, PYMNTS Intelligence reveals.
Source: pymnts.com
Half of Online Shoppers Demand Easy Checkout Experiences
As eCommerce merchants aim to drive engagement, PYMNTS Intelligence finds that easy checkout is a key draw for a wide swath of shoppers.
Source: pymnts.com
Consumers Push Back on Auto-Refill Unless It's Simple
Matthew Berk of Bean Box and Ivan Rodriguez of HomeLife say tailored, personalized, simplified and flexible subscriptions can turn customers into lifelong fans.
Source: pymnts.com