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by Nelson Daily Staff on Thursday December 31 2020 E-Comm reminds people that every time someone calls 9-1-1 with a non-urgent concern, they are putting the lives of other British Columbians at risk. E-Comm said in a media release Wednesday, people who are fed up with your food delivery, curious about COVID or have questions about quarantine, should not call 9-1-1. E-Comm, which handles 99 per cent of B.C.’s 9-1-1 call volume at its two emergency communications centres, has released its annual top 10 list of calls that don’t belong on 9-1-1, reminding people th...

Alas, experience tells us that dumb just comes naturally to some people. Exhibit A: The Vancouver Island man who called 911 to complain that his food-delivery guy hadn’t shown up. For real. That episode took first place in B.C.’s brand-new list of top 10 reasons not to phone the emergency number. E-Comm, which handles 99 per cent of the province’s 911 calls, issues the list each year as a reminder not to tie up its operators with non-emergencies. Others that made the 2020 top 10 reasons not to call: • Enquiring if there is a full lockdown for COVID-19 • Wondering if having a tr...

  VICTORIA -- B.C.’s 911 emergency dispatch centre, E-Comm, has released its annual top 10 list of the most needless 911 calls of the year. The dispatch centre releases these lists every year to try to inform British Columbians not to tie up 911 call lines for non-emergencies, which can divert resources from real crises. Some of 2020’s worst offenders include calling 911 to see if a trampoline was illegal to own during the pandemic, to confirm what time it was, and to complain that the "mattress they had purchased second hand was more soiled than advertised." "Calling 911 to ask a q...

Pandemic shifts subject, but non-emergency calls to 911 still a danger: dispatcher A food delivery person wears a face mask as they walk away from a downtown Vancouver restaurant with a pick up on Thursday, Dec. 3, 2020. THE CANADIAN PRESS/Marissa Tiel December 30, 2020 - 12:01 PM VANCOUVER - The dispatcher that handles most of British Columbia's 911 calls says COVID-19 gave a different twist to some calls this year, but E-Comm's annual list of nuisance callers reveals little change elsewhere. In an effort to remind the public that 911 should only be dialed in ...

FILE PHOTO - A call taker at E-Comm’s Lower Mainland emergency communications centre is pictured in this undated file photo. Whether you’re fed up with your food delivery, curious about COVID or have questions about the quarantine, 911 is not the right number to call. E-Comm, which handles 99% of B.C.’s 9-1-1 calls at its two emergency communications centres, has released its annual top 10 list of calls that don’t belong on 911. Image Credit: SUBMITTED / E-Comm December 30, 2020 - 10:00 AM Whether you’re fed up with your food delivery, curious about COVI...