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LA CROSSE (WKBT) -- With summer right around the corner, many people are ready to spend some time relaxing in the water, but staffing shortages may impact what pools are

You're there at the site. what are you seeing? >> 21 years ago there was so much we did not know at that moment. here we are 21 years later as we approach the second moment of silence which will mark the moment that the second tower was hit by the aircraft. and what was really striking to me, dana, in spending some time around those memorial pools, are these families that come in it's clear that this date clearly brings back the memories, the pain. but i have to say there was also a sense of pride that these families carried with them literally. many of them wearing buttons with their loved on...

New York is expensive. But with planning and know-how, it is possible to eat, drink, explore and sleep in this wonderfully buzzy city without burning a big hole in your wallet.

Reflect across these memorial pools, the voices, the excruciating sounds, and memories of those whose lives intersected on that morning. a day that for so many americans began with a ringing telephone and four words - "turn on the tv. >> it's stacey calling. i know it seems weird to call you, but a plane, a jet just crashed into the world trade center >> reporter: it's how the story of that day began for so many. a call from a friend, a relative you have to see this. >> a plane has just crashed into the world trade center >> i'm so worried about you. where are you? >> reporter: in a world with...

First responders succumbing to diseases because of the toxins. >> shepard: live in lower manhattan. thanks so much. for a long time, there was a gaping wound in the southern end of new york city. it was a lot of work for different governments to get together to try to build and rebuild there. the freedom tower. stands proudly at the southern end of the island. it was a long time coming. beneath it are the memorial pools. next to the outcome of the 9/11 museum and memorial, a testament to all those heroes from that day. the heroes who worked so hard for so many months after. as eric reported, m...