Rental Car Customer Satisfaction Surges as Price and Inventory Normalize—For Now, J.D. Power Finds
According to the J.D. Power 2023 North America Rental Car Satisfaction Study,SM released today, a combination of stabilized pricing, increased vehicle availability and improved staffing have helped overall customer satisfaction increase 14 points (on a 1,000-point scale) this year.
Source: theautochannel.com