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The aviation industry has soared above the clouds for over a century. But its navigation of cloud computing? That has led to some turbulence.

Hilton's investment in hotel tech company HotelKey will have needed ripple effects as the industry moves toward modernization.

It’s 3 p.m. on a Monday at Homewood Suites by Hilton Largo Washington DC, arguably one of the busiest times for this hotel’s lobby. A guest, having checked in on Sunday, would like to inquire about dinner reservations. They approach the front desk. Although the hotel is at capacity, there is no line. The guest is welcomed personally by a smiling Hilton team member, who has time to ask their preferences, their dining style and more before making a recommendation.

Hilton is outsourcing its property management system to HotelKey, replacing legacy systems at all 7,000 of the hotels under its brand.