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When using Copilot, service requests sent via Outlook will automatically pre-populate information, such as how many times the same customer has requested service in the past.
A partial outage hit Microsoft 365 Online as many users complained they couldn't access the web services.
Microsoft is ending Windows 8.1 support in January 2023, and will begin pushing alerts to users next month.
Microsoft stopped the support of Windows 8 in 2016, while Windows 8.1 was still operational at that time. Now the company has decided to cease the support completely by January.