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/PRNewswire/ -- In this modern era, digitization and embracing business technologies have become vital for every organization. These days, the competition...
/PRNewswire/ -- In this modern era, digitization and embracing business technologies have become vital for every organization. These days, the competition...
8x8 Delivers New XCaaS Enterprise Meetings Capabilities for Improved Company-wide Collaboration COMPANY NEWS: 8x8, Inc. (NYSE: EGHT), a leading integr...
05/26/21 Field Technologies Online Newsletter
HP Uses Artificial Intelligence To Transform Its Customers' Service And Experience (Originally published July 2019) HP gets more than 600 million contacts regarding technical support a year, and the company tries to make each of these experiences satisfying to the customer. To make its self-support and customer support center better, HP created a virtual agent using the Microsoft Dynamic 365 AI solution for customer service. Customers are now able to interact informally with the assistant to troubleshoot common issues, help the team use the Microsoft AI solution, with instant access to variou...