Making minutes count after a meeting
Writing minutes of meetings offer interesting challenges. They must be neither too long nor unduly brief, just capturing the objective essence of what happened.
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Writing minutes of meetings offer interesting challenges. They must be neither too long nor unduly brief, just capturing the objective essence of what happened.
Over-relying on the authority of power will lead people to resent you. They will become timid and fear innovating, taking decisions and making mistakes.
As in my last article, this one again focuses on customer engagement – or rather lack thereof.
It helped one man bag a county job after several years tarmacking
When I was in hospital for several weeks with Covid in 2021 I experienced the whole spectrum of service quality.