Passengers who were able to return home are detailing hours-long waits on the phone, little communication from the airline and concerns over whether the issues fueling these cancellations will affect their returning flights.
Thousands of travellers, including hundreds of Newfoundlanders and Labradorians, are in limbo following flight cancellations by WestJet. Multiple travelers have told CBC News they've been told the earliest they can travel to St. John's from Toronto is Boxing Day.