CNN Around the World October 21, 2013 16:07:00
Split process like a lot of us are used to when we go online. it's not going to be when you go in person or over the phone. for many people struggling online, it's going to be quicker to do this in person or do this over the phone. >> it probably will be. marc saltzman, you write about technology. quickly to you, did you hear encouragement from the president that he's on top of it, the administration is on top of it, the department of health and human services, they're bringing in the best minds i.t. people in the country to work on this, that this is going to be resolved anytime soon? >> that...