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6 people found this useful Volkswagen Commercial Vehicles has announced senior role changes with the brand poised to begin a new era of electrification and retail focus with the forthcoming arrival of new models. David Hanna, currently head of aftersales, will assume the role of head of sales operations when the current incumbent, James Douglas, heads to Volkswagen Passenger Cars at the start of June. In his new role, Hanna will be responsible for defining and delivering all sales programmes for the brand, as well as conversions and specialist sales, and the Van Centre network. Hanna’s first role in the Volkswagen Group was with Audi UK, and he joined Volkswagen Commercial Vehicles in October 2017 as head of fleet. ....