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The health of a company's customer experience (CX), both CX operations and customer outcomes, is the quintessential indicator of a firm's adaptability and resilience over time.
ChallengerX, marked Sri Lanka’s inaugural AI and Machine Learning-focused Incubator Program emerging from a collaboration between IFS and Hatch. The programme came to a close with 2 out of the 6 selected teams winning over LKR 2 million in prizes – a testament to the high calibre of young tech talent present in Sri Lanka....
E-Learning System Use During Emergency: An Empirical Study During the COVID-19 Pandemic Faculty of Education, Education Technology Department, King Faisal University, Alahsa, Saudi Arabia The pandemic of COVID-19 quickly led to the closure of universities and colleges around the world, hoping that the guidance of social distancing from public health authorities will help flatten the curve of infection and minimize the overall fatalities from the epidemic. The e-learning framework, however, is the best solution to enable students to learn about the quality of education. The aim of this researc...