'Losing Hope': India's COVID-19 Meltdown Exposes New Front in Digital Divide
People in need and those with information or resources are sharing telephone numbers of volunteers, vendors who have oxygen cylinders or drugs, and details of which medical facility can take patients using hashtags like #COVIDSOS. Many people are creating Twitter accounts to seek help from those in positions of power, officials manning helpline numbers said, but hundreds of millions of mainly poorer Indians do not have access to a smartphone or use social media. "We've tried every helpline provided by the government and the only reply we're getting is there are no beds available. I don't know...