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Moonpig is moving towards a “hyper-personalised” customer journey and is expanding its operational footprint with two new sites, including a new facility in Tamworth capable of handling 9,000 cards an hour.
Moonpig sales set to double Jo Francis Thursday, February 18, 2021 Moonpig has reported its strongest-ever trading week in the run-up to Valentine’s Day, but has also found itself incurring the wrath of customers again after some of those orders failed to live up to expectations. Quality issues affected a "small number" of Valentine's Day orders In its first trading up since its £1.2bn flotation at the beginning of the month, the online cards and gifting giant said that the increase in demand it experienced in H1 had continued into Q3. “Last week we sa...
Wednesday, January 13, 2021 Moonpig has revealed some stunning growth figures alongside confirmation of its plans to float, and has also outlined its ambitions to take a leading position in the overall gifting market beyond “card-attached gifting”. Moonpig: incredible growth stats In the documentation confirming the move, Moonpig stated it was the “clear market leader” in online card retailing in both the UK, where it claims a 60% market share, and the Netherlands, with 65%. It had 12.2m active customers at the end of October 2020, and “strong customer retention” w...