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Residents of Charleston’s West Side were kept in the dark during the November outage. A bill to keep West Virginians informed of interruptions died.
Residents woke up in the cold during a major gas outage in November and often relied on word of mouth to find out information. A bill to require companies to
The West Virginia Public Service Commission has closed a case in which it had ordered its staff to investigate the cause of an extended gas outage that left many on Charleston's West Side without heat in November 2023. The PSC instead will conduct new, separate investigations of Mountaineer Gas and West Virginia American Water that focus on their maintenance practices and actions during and after November service outages.
Probably less than 15 customers are still waiting on furnace repairs related to the November gas outage on Charleston's West Side.