“If a client requests that we do not attend, we would respect that request,” she said. “We are aware of how this aspect of the matter was managed. We are satisfied that it was handled properly and appropriately.” A Department of Social Services spokesperson told Guardian Australia it would investigate the incident. “DES providers are required to deliver services at locations outlined in their Grant Agreement, unless agreed to by the department,” the spokesperson said. “Delivery of services outside of these locations, including participants’ private residences, is strictly not ...