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Appointed powers to his new position. He will make 380,000 a year to do the job. We have a problem. Our low Customer Satisfaction numbers are unacceptable. Reporter it is no secret that bob powers promotion comes at a time when bart is plagued with issues from overcrowded unsanitary train cars to fair evaders that cost the agency millions. Im going to build on the Foundation Laid by my predecessor. We really are on the path of a worldclass transit organization. There is a lot of work to do. Reporter powers has been there for seven years cooking as deputy manager for the last three. All sounds good. We will deliver on the promised projects we start with. And a fleet car replacement program. A new train control system. Rebuilding our infrastructure. Reducing coding. Increasing service, and a fully staffed bart police department. Reporter only time will tell if the words ....