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Global Capability Centres are less well known than other innovations, but they are equally important, extending the reach of international banks worldwide. Technology has enabled these facilities to evolve from service centres to megacentres, providing immeasurable value. What are the main themes, gaps and priorities facing GCCs today?

At the core is also the extensive use of data science -- which is a multidisciplinary approach utilising mathematics, statistics, artificial intelligence, and computer engineering to analyse large amounts of data.