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Victims say they have been subjected to constant phone calls, harassment of friends and family members – and even misleading and false threats
More than half of hardship complaints were about lenders being unresponsive to hardship assistance requests, the complaints body has revealed.
Warnings that a 16-year-old boy who took his own life in prison was prone to self harming were met with 'a casual response' from warders, an inquiry has heard.
Polmont YOI prison officer Natalie Cameron said she did not see information sent over from social workers.
John Dowell was the first line manager at Polmont Young Offenders institution when William Brown took his own life in October 2018.