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There’s widespread acceptance that improving customer experience will go a long way towards attracting and retaining customers, especially at a time when there’s increased competition for valuable consumer spend...
Mike Smollan, chief growth officer at Smollan, gives a high level of how tech partnered and reshaped the retail industry last year and where we are headed in 2024...
Retail Tech | What to Expect in 2024
Once upon a time (literally like last week!) a shopper popped in for a quick pre-holiday shop. Welcomed by a Bot that offered personalised...