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Why Agencies Need To Understand How Their Clients Have Evolved

An agency may lose business if its competitors adapt more quickly and show a better understanding of evolving client needs, industry trends and market dynamics.

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How To Boost Retail Customer Loyalty: 16 CX Trends To Leverage

Leveraging the latest trends in customer experience can help brands conquer challenges and capitalize on opportunities as technology and consumer behavior keep shifting.

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How To Rekindle The Lost Art Of Emotionally Connecting With Consumers

When brands can create an emotional connection with consumers, it creates trust and deeper engagement between them, driving long-term relationships and overall success.

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15 Affordable Ways Brands Can Capitalize On The Super Bowl

How can a brand without the deep pockets of a large, multinational corporation capitalize on the Super Bowl for its own marketing purposes?

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Sharing A Customer Newsletter: 15 Big Benefits For Brands

The power of a newsletter to reach and motivate audiences in the digital age can be potent if brands take the right approach to ideating, creating and distributing one.

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