Want your broadband fixed? Best write to your MP, UK's Zen Internet tells customer
Well, that's a new one Matthew Hughes Thu 18 Feb 2021 // 09:30 UTC Share Copy Anyone familiar with contacting a tech support helpdesk has heard the groan-inducing line: "Have you turned it on and off again?" For that reason, we can't help but doff our cap to indie ISP Zen Internet, which instructed one customer beset by connectivity drops to contact his MP. The suggestion was made to one El Reg reader in North Leatherhead who contacted the Rochdale-based ISP after experiencing repeated disconnections and a marked slump in network performance. Alan Brown, a network man...
Source: theregister.com