Share this article CHELMSFORD, Mass., June 10, 2021 /PRNewswire/ -- Customer Relationship Management Institute LLC (CRMI), specialists in driving companies' revenues and profits by implementing Customer Experience (CX) strategies that make CX the most critical component of their DNA (CXDNA), announced that 33 service organizations have qualified to receive the CRMI also recognized six companies for engaging employees to meet the rigorous customer-relationship training requirements needed for the NorthFace ScoreBoard Award 2020. The certified Customer Experience Management Professio...