Detailed text transcripts for TV channel - MSNBC - 20130215:11:48:00
1,000 employees in 15 businesses. we used to have one-way broadcast conversations. here's our product, take it or leave it. those days are over. it's a two-way conversation. it's the age of you. it's about customization, not standardization. and so that is a fundamental precept in terms of government reform. we've got to have that feedback loop. listening to the show this morning, it's distressing. frankly, i'm sick and tired of all these folks. i'm not -- >> but were you on the cruise, too? >> no, i wish i was. in some ways isolated from all of this in the hagel hearings and everything else. ...
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