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More customer touch points can foster insurance personalisation

Published: August 18, 2023

Insurers must shift from transactional interactions to personalised touch points that enhance the customer experience and build long-lasting relationships, says Annalie Terblanche, COO at SilverBridge.

Source: itweb.co.za

Related Topics:

United KingdomAlula TechnologiesAlula TechnologiesAnnalie TerblancheNsurance PersonalisationErsonalised Touch PointsInsurance Providers