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sensors for collecting communications. southwest airlines in the hot seat after that travel meltdown over the holidays. >> let me be clear. we messed up. >> norah: campaign of deceit, our in-depth look at disgraced congressman george santos. new questions tonight about his possible involvement in an alleged ponzi scheme. female top gun, the all-women flight crew kicking off this year's super bowl. and burt bacharach dies at 94. ♪ raindrops keep falling on my head ♪ >> norah: remembering the legendary composer. ♪ ♪ >> announcer: this is the "cbs evening news" with norah o'donn...

Meltdown coming. >> reporter: southwest that it has it reimbursed more than 273,000 claims. and returned every lost bag, except about 200 that are unidentified. >> was their apology sufficient? >> well come ultimately it is going to be the customers that make that decision. >> reporter: texas senator ted cruz said congress should take a hands-off approac. >> i don't think there is a role for government regulating fees, deciding how many drink coupons a customer gets. >> reporter: committee chair maria cantwell believes there is more washington could do. >> we will be thinking of legislative al...