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Concierge some of the what is the word im looking for if you have cancer, catastrophic injuries, diabetes, lgbtq health, opioid use, pain management, all of those things are triggers for us to outreach to a member. And then on july 1st of this year, we also launched an enhanced program that is a digital experience for members. It is individualized based on their health care needs. I didnt put that information on here, but thought i would offer it up. And that is designed to treat the whole member and give them an individualized health and wellness pass. Its based on, if i log into the program ...

Decided they have done their Due Diligence in trying to lose weight and they have decided it is time for bariatric surgery. They dont know whether those benefits exist, or if they did, if there is a particular centre of excellence that is recommended. Through provider upward optimization tools and navigation tools and through this intervention, the employer has the opportunity to influence a different way and go upstream with how the employee is actually going to interact with the healthcare system. The provider example might be that a referral for a special type of therapy, maybe immunotherap...

Mentality. Its all on us, not the member to get the care they need, or talk to somebody about their Current Health care crisis or that of a family member. So identification for shield concierge some of the what is the word im looking for if you have cancer, catastrophic injuries, diabetes, lgbtq health, opioid use, pain management, all of those things are triggers for us to outreach to a member. And then on july 1st of this year, we also launched an enhanced program that is a digital experience for members. It is individualized based on their health care needs. I didnt put that information on ...

What happens to the information. The other example i have is working going to a Dignity Health cancer survivor opportunity, and it was one of these special concierge events, and believe it or not, it was at the hospital, and it was a gong event. These people came from all around california. They set up these gongs, cancer survivors all laid down, covered in blank kicks, et cetera et cetera, and they gong for 40 minutes and it was amazing. So that was a really wonderful thing, but it took me 20 phone calls and just actually showing up to get through so that its not a seamless kind of thing. Whe...

Of excellence that is recommended. Through provider upward optimization tools and navigation tools and through this intervention, the employer has the opportunity to influence a different way and go upstream with how the employee is actually going to interact with the healthcare system. The provider example might be that a referral for a special type of therapy, maybe immunotherapy that we have already about, the providers will say, who provides that type of service and to this type of spherical tape influence that we have here. They could be referred to a place that is in network and consider...