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Hopefully, we can pass that to you. keeping with the online theme. a utah couple is being fined thousands of dollars, and all because they went online and wrote a negative review about a retailer. it started when the husband ordered some christmas trinkets online for his wife, that was back in '08. trinkets didn't show up, they got their money back, but the wife went online and said it wasn't the best experience, my words, not hers, but effectively the same thing. you probably have done the same thing, right? seems kind of harmless. not so much. this company now is fining this couple $3500 b...

>> all right. pamela brown with some pretty good information for us. and you just saw the gentleman on my right speaking briefly in pam brown's piece, cnn analyst paul callan. here's the deal. i do this all the time. i just click, yeah, i read it, and i move on and keep doing my business. some of those contracts are 10,000, 20,000 words long. you said some contracts aren't fair. what constitutes a fair contract? >> well, i mean, the lesson obviously is you have to be really careful about this and what you're agreeing to because you could be agreeing to something that could lead to a lawsuit ...

Disparagement clause. yours acceptance of this sales contract prohibits you from taking any action that negatively impacts cleargear.com. more and more companies are adding this kind of language in the fine print as protection. >> the first amendment does not protect certain kinds of free speech. you can sign a contract giving away your free speech rights if it's a fair contract. this contract, though, is not fair, and frankly, it would be thrown out by any court. >> we found other examples of nondisparagement clauss, including this one from a vacation rental company, threatening to charge cus...