Ofcom investigates Virgin Media over contract issues
UK comms regulator Ofcom has opened an investigation into UK operator Virgin Media following complaints from customers that the company is making it difficult f
Source: advanced-television.com
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Ofcom Compare Broadband ISPs by Call Waits, Faults and Quality etc
Ofcom has today published their 2023 UK study of broadband ISP, phone and mobile service quality, call waiting times, complaint levels, faults, repairs,
Source: ispreview.co.uk
Frustrated broadband customers face poor service and rising costs
Users are urged to check when their contract ends and switch, as bills go up and complaints look set to soar
Source: theguardian.com
New UK law could make it easier to avoid subscription traps and fight fake reviews
A new bill in the UK could help to fight subscription traps and fake reviews that cost UK consumers £1.6 billion every year. It will also help restrain big tech and give smaller companies a chance.
Source: neowin.net
Smart Data Council Looks to Tackle Broadband ISP Loyalty Penalties
The UK's Department for Business and Trade (DBT) has today launched a new "Smart Data Council", which aims to help cut consumer bills, such as by finding
Source: ispreview.co.uk