Page 2 - Onecloud Ccaa News Today : Breaking News, Live Updates & Top Stories | Vimarsana

Avaya OneCloud CCaaS Brings Digital Contact Center Capabilities into New Markets Avaya has expanded the availability of its Avaya OneCloud CCaaS contact center solution into forty countries, providing organizations globally with digital capabilities that better connect customers and employees across any touchpoint, modality, device, and channel. Avaya OneCloud CCaaS is a key part of the AI-powered Avaya OneCloud experience platform that includes workstream collaboration, unified communications and communications platform as a service solutions with OneCloud UCaaS and OneCloud CPaaS. According...

Avaya expands OneCloud CCaaS into Saudi Arabia DUBAI, 3 hours, 20 minutes ago Avaya, a leader in customer experience solutions in the Middle East and Africa, has expanded the availability of its Avaya OneCloud CCaaS contact center solution into forty countries, including Saudi Arabia. With this expanded availability, Avaya is providing local organizations with digital capabilities that better connect customers and employees across any touchpoint, modality, device, and channel. Avaya OneCloud CCaaS is a key part of the AI-powered Avaya OneCloud experience platform that includes CCaaS, UCaaS...

[December 22, 2020] Avaya Helps NORAD Spread Christmas Cheer To Millions of Families Following Santa Claus Across The Globe Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, is once again sharing its holiday spirit as well as its technology, to help track Santa Claus' journey across the night sky on Christmas Eve, supporting tens of thousands of calls from children of all ages who eagerly await his visit. Avaya (News - Alert) OneCloud CCaaS contact center solutions support millions of customer calls, web chats, and texts around the wor...