Detailed text transcripts for TV channel - CNN - 20180819:15:41:00
We're seeing. so we were asked a question, what if you can measure the health of a conversation? and we think we can, because we all know when we've been in a conversation that has felt toxic, that we want to walk away from, and that's an indicator. we've been in conversation that don't feel toxic, that feel empowering, that we want to stay in, that's an indicator. so if we can measure that, we can measure our progress and actually understand if we're helping. we're asking ourselves the question, like how do we earn people's trust. it's one of our operating principles, which is earn people's t...