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Jan 29, 2021 Essential functions: Call Updating – To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls Asset input – To ensure that all assets are correctly entered into the system. User Satisfaction – To ensure that the user is satisfied with the service provision Meet SLA Requirements – To repair identified problems to meet average contractual SLA requirements Remote or Telephonic Resolution – To ensure that all calls are handled by the Remote Support team prior to being redirected to a...

In-person, on-site learning has resumed in Garden City Unified School District 457. Jan. 5 marked the first time since the school district has had face-to-face learning since the district moved to remote learning on Nov. 23. Roy Cessna, USD 457 public information officer, said remote learning lasted for about four weeks, beginning two days before the fall vacation for Thanksgiving. While school has resumed after winter break, unlike previous years, the district remains in the fall semester because the calendar was shifted and school began on Aug. 31, Cessna said. The late start helped the d...