Qualification Essential Competency News Today : Breaking News, Live Updates & Top Stories | Vimarsana

Apr 23, 2021 The Role: Essential functions:The candidate will be responsible for processing various types of employee benefits claims i.e. withdrawal, retirement, death, disability and unclaimed benefits according to agreed processes inclusive of daily, weekly and or monthly reports inclusive but not limited and monthly billing and disability reconciliations. Daily management of various claim types and adherence to agreed turnaround timelines Review claim submissions inclusive of determination of eligibility and level of coverage Attend to allocated workflow management system cases, ensuring...

Strict adherence to bid policy and process Skills and Experience: APMP Foundation certification

Productive Time. To ensure that all company equipment is always kept in good condition (Desktop PC, Tablet/Charger/Cover). To ensure that correct closure codes are used. Adherence to Call Management System/any assisted tool used workflows. Ensure that no calls have aged past the agreed upon number of days and those which have, are escalated to ensure closure. All calls to be regularly updated correctly with relevant details. must be part of the job function and truly necessary or required to perform the job. Skills and Experience: Experience required: Must be experienced in Windows environme...

Jan 29, 2021 Essential functions: Call Updating – To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls Asset input – To ensure that all assets are correctly entered into the system. User Satisfaction – To ensure that the user is satisfied with the service provision Meet SLA Requirements – To repair identified problems to meet average contractual SLA requirements Remote or Telephonic Resolution – To ensure that all calls are handled by the Remote Support team prior to being redirected to a...