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Rising Star shines light on member service

As the nearly 16,000 members of Bowling Green, Ky.-based-Service One Credit Union embark on their financial journeys, Director of Member Experience ....

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Unleash your inner rock star

Rock star drummer Mark Schulman takes an “ABC” approach to life: Attitude plus behavior determines consequences. “Your attitude will decide your ultimate ....

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CUNA Operations & Member Experience Council Conference Showcases Cooperation Among Credit Unions and Industry Partners

Herndon, Viginia (PRWEB) September 30, 2022 Sogolytics, leader in feedback and experience management, proudly shared the table with some of the nation’s ....

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Connecting the dots between member experience and fraud

With the advancement of digital technology and influx of places people store their money and information, there have never been more ways for fraudsters ....

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How technology improves experience

There are always conversations about how credit unions can increase efficiency while improving member and employee experience. “Generating more efficiency ....

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